
For most architecture firms with 10-50 employees, outsourcing to a managed IT provider costs less and covers more than hiring one in-house IT person. The salary for a full-time IT generalist in the Houston area typically ranges from $44,000-$81,000 per year. Managed IT for a 25-person firm runs about $40,000-$75,000 per year and includes a whole team: help desk, cybersecurity, compliance, data backup, and vendor support.
In-house IT starts to make sense at around 100+ employees. Even then, most firms pair that person with an IT provider through co-managed IT. Here's how to decide which model fits your firm.
The Real Cost Comparison: In-House IT vs. Managed IT
For a 25-person architecture firm, managed IT typically costs less per year than one in-house hire, and it covers more. The salary figure is only the start. Add benefits, recruiting costs, training, and the months it takes a new hire to learn your network, and the gap usually widens.
An in-house hire gives you one person working about 40 hours a week, while managed IT gives you a full team plus 24/7 monitoring. When your IT person takes a vacation or sick day, there's no coverage; with managed IT, backup coverage is built in. Security and monitoring tools are an extra expense with an in-house hire, but they're included with managed IT. And instead of relying on one person's skill set, you get access to specialists in networking, cybersecurity, cloud and AEC software.
4 Signs Your Firm Has Outgrown "The Architect Who Does IT"
Many small architecture firms start with a tech-savvy project architect handling IT on the side. That works until it doesn't. Watch for these signs:
- Billable time is going to IT. If someone spends 5+ hours a week fixing computers, that's 250+ hours a year of lost billing.
- The same Revit problems keep coming back. Slow syncs, corrupted local files and crashes get patched, but nobody has time to find the root cause.
- Nobody can say when the backup was last tested. If a ransomware attack hit tomorrow, would you know how long it would take to restore your project files?
- Your cyber-insurance renewal is full of questions you can't answer. Insurers now routinely ask about multi-factor authentication, endpoint detection and backup testing.
What You Lose With a Single In-House IT Hire
One IT employee can be a great asset, but a single hire has three built-in limits:
- No one person knows everything. Architecture firm IT spans networking, cybersecurity, Microsoft 365/Google Workspace, cloud storage, hardware troubleshooting, compliance, and Autodesk and Bluebeam licensing. Few generalists are strong in all of them.
- A single point of failure. When your IT person goes on vacation, gets sick or resigns, your firm's network knowledge goes with them. Problems wait until they're back.
- Hiring and keeping IT talent is hard. Good IT people want growth and peers to learn from. At a 25-person firm, they're usually a team of one, and turnover is common.
Already Have an IT Person? Co-Managed IT Gives You Both
You don't have to choose. Co-managed IT pairs your in-house IT person or BIM manager with a managed IT provider. It's the best fit for firms with 20-50+ employees whose IT person is stretched thin.
Your in-house person keeps handling what they know best: day-to-day user requests and onboarding; Revit and BIM standards, templates and content; project-specific software setup; and the office knowledge and staff relationships that come from being on site. Alexaur takes on the rest, including 24/7 monitoring and alerting; security tools like EDR, MFA and email filtering; backup and tested disaster recovery; after-hours, vacation and sick-day coverage; and escalations, network and server projects, and vendor calls.
The goal is simple: we don't replace your IT person. We make sure they're never on their own.
Rule of thumb: under 50 employees, choose managed IT. Over 50 with an IT person already on staff, choose co-managed. Over 100, consider a small in-house team plus a provider for security and after-hours coverage.
Why Katy Architecture Firms Choose Alexaur
We've supported architecture, engineering, and construction firms across Katy, TX and Greater West Houston since 2001, and we're still family-owned. The person who answers your call knows why the trailer machine matters.
- 98% of support tickets resolved on the first call
- Average client tenure of more than 10 years
- 100+ combined years of cybersecurity experience on staff
- Clients who have implemented our full security and business continuity recommendations have not reported a business-disrupting security incident.
- Fluent in the software you actually run: AutoCAD, Revit, Bluebeam, SolidWorks, Procore, Navisworks, ProjectWise, and OnScreen Takeoff. See our IT solutions for AEC firms
- Dell & Lenovo Partner
- Managed Protection Security Suite Associate Accreditation
- MSP Pro
- Keeper Sales Professional
- Network+ Certified
- SonicWall Certified
Check your risk. Can you answer yes to all three: backup tested in the last 90 days, MFA on every account, and cyber-insurance requirements met? If not, you need more expertise than one person typically provides. Book a free Discovery Call and we'll review your current setup. No audit fee, no obligation.
