Since 2001, we've been the foundation small businesses stand on.

Why We Started This Company

We started our careers at a family-owned computer service company in Houston. We poured everything we had into that place, our time and our money both.

By its twelfth year it looked like a success story by every measure that is supposed to matter. Revenue was growing. The client base was solid. Thirty-five people worked there. It had cleared the ten-year mark, which is the point most people stop wondering whether a business is going to make it.

Then a business partner was brought in to help grow the company. That is not what happened. Six months later, the company collapsed.

We were left with a mortgage and two young children to provide for. No savings. No income. No health insurance. No prospects.

We learned something in that stretch that we have never been able to unlearn. A business can look completely healthy right up until the moment its foundation gives out underneath it. From the outside, nothing appears wrong. From the inside, by the time you can see the problem clearly, you are usually past the point where you could have done anything about it.

That is precisely the position an under-protected computer network puts a small business in every single day. When a natural disaster or a cyberattack finally arrives, the odds are not in a small business's favor. Most owners find that out at the worst possible moment.

We already knew how that felt, and we did not want other business owners to find out the same way.

So we took what we were good at, fixing computers and helping people, and in 2001 we started Alexaur Technology Services with one goal. Equip small businesses with the IT and cybersecurity support they need to grow, to maximize revenue, to protect themselves from attack, and to have a firm foundation to stand on no matter what comes at them.

We thank God every day that He has allowed us to support our clients and our community while providing a good workplace for our team.

Sean and Mary Priddy
Founders, Alexaur Technology Services, Inc.

Who Actually Works on Your Systems

Our technicians bring more than 100 years of combined experience across IT, cybersecurity, and business phone systems.

We staff for experience rather than volume. The person who picks up when you call is a seasoned team member. That is a large part of why more than 98% of support requests end on the first call. Experienced people recognize problems they have already solved.

The team works from our office on Westheimer Parkway in Katy. Most issues are resolved remotely within minutes. When a problem genuinely needs hands on the equipment, we send someone rather than talking you through it over the phone.

The Clients Who Stopped Shopping

Alexaur supports small businesses across Katy, TX in insurance and financial services, energy and industrial operations, engineering, construction and contracting, professional services including law and accounting, service businesses, and local nonprofit ministries.

A partial list of the organizations that have trusted us with their technology:

BCSG Insurance Services, C&C Golden Insurance Agency, Comitt Well Solutions, HTX Products, Spectrum Batteries, Vogler and Spencer Engineering, Lori M. Davis-Schubert CPA, Gregory Dalton Law Firm, Encore Industrial Companies, Meridian Drywall, Modern Pest Control, WSD Builders, District Data Services, and Anvil Engineering.

In Their Words

Hundreds of Attacks a Day, and Nobody Knew

A small West Houston firm came to us for better IT support. Nothing appeared to be wrong.

Their staff needed access to project files from outside the office, and someone had solved that by opening a remote access port on the server so people could connect over the internet. It worked, which is why nobody questioned it.

Our monitoring found what it was actually doing. That open port was drawing hundreds of intrusion attempts a day from around the world, and had been for a long time. Automated attacks scan constantly for exactly that kind of opening, and they had found this one.

We installed a proper firewall, locked down the server, and built a secure path for staff to reach their files when remote. Daily attempts against that server dropped from hundreds to zero.

This is the pattern we see most often. Not negligence. A real business need, met with the tool at hand, quietly turning into exposure while everything looked fine from the inside.

It is the same thing we learned the hard way in our own business. By the time a problem is visible, you are usually past the point where you could have done something about it.